The PODfather part two.

As an update to my “PODfather” article, I have some information I want to draw to your attention.   One of the POD companies I referred to in the article was Amazon’s own “Createspace” Print on demand company. I found them easy to use and your books go straight onto Amazon.

At the time I pointed out an irritating anomaly where – though they have the facility to print books overnight in this country – PROOF copies have to be ordered from America resulting in months of delay or prohibitive express delivery charges.  It turns out that this isn’t their only anglophobic practice.

Firstly, in line with Amazon policy, if you want to talk to their customer services directly, you leave a number and they ring you back. This is free to customers in America and Canada but chargeable to anyone outside the US. The level of charging is unspecified. So if you have an issue to raise with them directly – it’ll cost you.

Also, they require you to give your tax details to them so they can pass them on to the American IRS or they refuse to pay you your royalties. They demand this information even if you only sell your books through Amazon UK and choose not to use any US distribution.

Because of these three things – and their rather dismissive attitude when they are raised with customer services – I’ve severed my relationship with Createspace and would no longer recommend that anyone outside the United States and Canada makes use of this service.

My books are not currently available on Amazon. When I get time, I’ll recreate them using Lulu.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s